GENERAL CODE OF CONDUCT REQUIREMENTS
MADE EASY!
We have developed a web based software system for complaints management that ensures that the FSP OFFICE COMPLIES WITH REGULATORY REQUIREMENTS in the General Code
IN ESSENCE A COMPLAINTS MANAGEMENT TOOL FOR YOUR BUSINESS
Starting from only R 150 ex VAT per month per FSP, you will get the following:
- Web-based login (therefore accessible from even your smartphone!)
- Up to 3 users included in above pricing.
- Easy to load/register a new complaint on the system
- Proper allocation of responsibilities to deal with complaints - you set up the users you want along with individual responsibilities.
- Manage and escalate complaints to relevant people within the FSP
- Complaint tracking
- Communication from within the system to clients on progress of complaint
- Complaint resolution process
- Complete recordkeeping for required periods
- Reporting of complaints (also per category of complaint)
- White labelling of your FSP brand on system
- Manage your TCF requirements on a different level
This system is truly a "must have" for the FSP that knows how much their reputation is worth to them...
Please fill in the form below for a free demonstration